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Everything listed under: customer service

  • Elevator Buttons

    Did you know that 4 out of 5 close door buttons in elevators don’t actually work? Shocking, I know! Why would the manufacturers put out a defective button product? It’s the axis of control designed into...  Read More

  • Solving Problems

    Customers that buy have 58% more objections than potential customers who don’t. Learn to appreciate objections as they provide opportunities to solve customer problems. It’s all in how you look at it....  Read More

  • The Worst Video Ever

    Not only did they indicate that it's the worst video they'd ever seen, but the Marketing Chief said, "This is the worst day of my life because of this video." I could see the director of the short story clenching his fists and holding back...  Read More